Contact us
Reach out on WhatsApp with your order number and a description of the fault.
Every device we sell is genuine and backed by a 12-month warranty, so you’re covered long after checkout.
Every gadget is covered against manufacturing defects for a full year from delivery.
Repairs use authentic manufacturer components fitted by certified technicians.
If we can’t repair a covered fault, we replace the device or refund you.
Reach out on WhatsApp with your order number and a description of the fault.
We’ll guide you through a few checks or arrange an inspection.
We email a free, insured shipping label for eligible claims.
Most claims are resolved within 7–10 business days.
Our team will get your device checked, repaired or replaced as fast as possible.
All electronics come with a 12-month warranty against manufacturing defects, starting from the delivery date.
No. The warranty covers manufacturing and component faults, not accidental, liquid or physical damage. Trade-in is a good option for damaged devices.
Message us on WhatsApp with your order number and a description of the issue. We’ll diagnose it and send a free shipping label if a repair is needed.
Most warranty claims are resolved within 7–10 business days of us receiving the device.
Yes. Refurbished devices carry the same 12-month warranty as new ones, backed by our genuine-parts guarantee.
Your order number is enough — we keep a record of every purchase tied to your account.